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Product & Science
What makes Pibu Royale different from other luxury brands?
We combine high-performance clinical actives—like Matrixyl 3000 and Argireline—with 100% organic, botanical bases. While many brands use synthetic fillers, we utilize nature’s most potent oils (like Batana) to ensure your skin and hair receive professional-grade results without compromise.
Are your products truly 100% organic?
Yes. Every ingredient in our Facial Treatment, Hair & Scalp Growth Treatment, and Youth Serum is ethically sourced and 100% organic. We prioritize botanical integrity to ensure safety for all skin and hair types.
How do peptides like Matrixyl 3000 and Argireline work?
Peptides are "messenger" molecules. Matrixyl 3000 supports natural collagen production to firm the skin, while Argireline helps relax the appearance of fine lines, often referred to as a topical alternative to more invasive treatments.
Is the Hair & Scalp Growth Treatment safe for color-treated hair?
Absolutely. Because our formula is organic and free of harsh sulfates or alcohols, it is safe for all hair types, including chemically treated and colored hair.
Orders & Shipping
How can I track my order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to monitor your delivery in real-time.
How long does shipping take?
Standard shipping typically takes 3–5 business days. You will receive an update as soon as your Pibu Royale products are on their way.
Do you ship internationally?
Yes, we do ship internationally and worldwide. We are proud to bring the Pibu Royale experience to customers across the globe. Shipping times and rates may vary depending on your location.
Returns & Guarantee
What is the "90-Day Worry-Free Guarantee"?
We want you to love your results. You have 90 days from your purchase date to try our products. If you aren't satisfied, we offer a 100% full refund—no "half money back" gimmick
How do I start a return?
Simply email our customer support team with:
Your Order Number.
A brief description of why you'd like a return.
We will then email you a pre-paid shipping label.
When will I receive my refund?
Once we receive your product, we issue the refund within 1–2 business days. Depending on your bank, the funds usually reflect in your account within 3–5 business days.
Support
How do I contact customer service?
You can reach our customer support team through the contact form available on our website or by emailing us at support@piburoyale.com
We aim to respond to all inquiries within 24 hours.
You can also contact us directly by phone at 1-888-394-7428