At Pibu Royale, we stand behind the quality of our products and your satisfaction. That’s why we offer a comprehensive 90-Day Worry-Free Guarantee. If you aren’t completely happy with your purchase, we’ve made the return process simple and transparent.
Full Refund: We do not believe in "half money back" guarantees. You are eligible for a 100% refund of the purchase price.
90-Day Window: You have a full 90 days from the date of purchase to decide if the product is right for you.
Email Support: Send an email to our customer support team.
Include Details: Please provide your Order Number and a brief description of why you would like to return the product.
Receive Your Label: Once your request is processed, we will email you a pre-paid shipping label.
Drop Off: Print the label, attach it to your package, and drop it off at the designated postal service location.
Receipt Confirmation: Once we receive your returned item at our facility, you will get a confirmation email notifying you that the refund has been initiated.
Issuance: Your refund will be issued within 1–2 business days of receiving the product.
Bank Processing: While we issue the refund immediately, it typically takes 3–5 business days for the funds to reflect in your bank account, depending on your financial institution.
Note: Please ensure all returns are initiated via email to receive your official shipping label, as this allows us to track your return and speed up your refund.